User blogs

• Work at switchboards at a variety of businesses and handle outgoing, interoffice or incoming calls.
• Operate PBX or private branch exchange switchboards to facilitate connections.
• Take and relay messages.
• Announce when visitors arrive.
• Relay important information.
• Handle emergency calls.
• Assist customers in making telephone calls.
• Research and advise on rates.
• Assist callers with other questions.
• Help callers make long-distance or local calls.
• Provide customers with area codes, telephone numbers and other information.
• Interrupt a busy line if there is an emergency.
• Place a person-to-person call.
• Monitor an automated system in which callers place collect calls.
• Operate telegraph equipment and satellite communications equipment.
• Perform receptionist functions as needed.
• Handle all directory assistance queries.

Telephone operator takes care of the private branch exchange switchboard and receives incoming calls. The professional also makes new connections for long-distance and takes and transmits messages.